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Cannot enter the online chat. :(
Support Forum > Feedback and Questions > Cannot enter the online chat. :(
Mike
Member
Mon, 30 Jul 2012 6:28pm
When i attempt to enter the online chat and message keeps coming up saying, "Enter your Zip/Postal code*" When there's absolutely no place what so ever to enter it in.
Support Team
Administrator
Mon, 30 Jul 2012 8:06pm
Hey Mike,

Thanks SO much for alerting us about this.. I have no idea why that would be happening?! We're calling our tec staff right now and we'll hopefully get to the bottom of this soon.

In the meantime, feel free to post on our forum if you need to get something off your chest. Otherwise, I will respond to this post again when our chat seems to be working.

Thanks again for your post, and for your patience.

Take care,

The Support Team.
Support Team
Administrator
Mon, 30 Jul 2012 8:14pm
Hey Mike,

Our tec team found and fixed the problem and the chat should be working smoothly now. (:

Thanks!

The Support Team
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