Our compassionate volunteers are online every evening to validate the experiences of youth through instant message (IM) and text message (SMS). No prior experience is needed. Volunteers receive 40 hours of classroom training in reflective listening, crisis theory, and trauma-informed approaches to suicide prevention.

Interested in Volunteering?

Youthspace Volunteers must be:

  • Located in the Greater Victoria area (NOTE: volunteers chat from a single location, not from their own homes)
  • At least 17 years of age on the first day of Training. If you are under 19 years of age we will also require permission from your parent or guardian.
  • Empathetic, compassionate, and non-judgmental.
  • Able to remain calm in highly stressful situations.
  • Willing to commit to an extensive 40 hour in-person training program including skill development and practice, as well as at least 10 hours of homework reading and practice.
  • Able to give back by volunteering at least 140 hours supporting visitors online over the 12-18 months following Basic Training.
  • Willing to submit to a Criminal Record Check and a Vulnerable Sector search.

Apply Now:

Training will be taking place from the end of September to mid-November, including the weekend of October 13/14, and will mainly take place on Wednesday evenings. After you have filled out the application, you will receive a copy of the training schedule in order to affirm that you will be able to make all of the sessions.

**We’ve experienced higher than usual level of interest for this training group. For this reason, if you are really keen to volunteer with, please fill out the application form ASAP. **
If you would like to learn more about suicide prevention and education, and help young people, you can also volunteer with NEED2’s other program: Suicide Education & Awareness, which you can read about at and apply for by emailing
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