Hello morge18,

I can understand how entirely frustrating it must have felt to have so much trouble getting through! I’m not 100% certain that I know what was going on there…was it giving you a message that you were in the queue? Or did it just not load at all?

Thanks for your feedback, morge18; I hope that you were able to get connected that night and have the conversation that you needed to have.

Take care,
The Support Team